ACTNews, EAST JAKARTA – People's difficulties in getting health services during Covid-19 self-isolation are still often to be found. This triggered the launch of the telemedicine program Covid-19 Medical Careline Services (MCS) by Aksi Cepat Tanggap (ACT). Through this program, ACT strives to provide the best free health services.
The services include health consultation with ACT’s doctors, ambulance assistance, home care service by ACT’s healthcare workers, and medicines that are directly delivered to the patient’s house.
Those facilities were received by Ayuningtyas, a Covid-19 MCS caller who urgently needed an oxygen cylinder for her self-isolating father. “My father is self-isolating. At that time, he really needed an oxygen supply. I had been looking for it everywhere but they had run out of stock. In Cipinang, a woman suggested me to borrow the oxygen cylinder from ACT. Therefore, I tried to call ACT,” said Ayuningtyas, Wednesday (8/4/2021).
She admitted that after she called ACT’s Covid-19 MCS, the oxygen cylinder loan immediately came on the same day. The resident of Pondok Gede, East Jakarta, revealed that the ACT Covid-19 Medical Careline Services team has always responded quickly and swiftly in monitoring his father's health condition and always ensuring the availability of oxygen cylinders.
“My father was always monitored by the MCS Team. When we ran out of oxygen, the team would help us refill the cylinder. The doctor and pharmacist also sent the medicines quickly. When I called them, their response would come quickly,” revealed Ayuningtyas.
The benefits of the telemedicine program Covid-19 Medical Careline Services have been received by 16,041 beneficiaries as of August 10, 2021.