Covid-19 Medical Careline Services Aid Over 2,500 Patients in First Week of Operation

Covid-19 Medical Careline Services has served 2,685 patients in the first week of operation. In addition to medical consultations with doctors, Most patients receive medicines that are sent directly by Humanity Bikers.

Doctors from Covid-19 MCS ACT treat patients. (ACTNews)

ACTNews, SOUTH JAKARTA – In the first week of operation, ACT's Covid-19 Medical Careline Services (MCS) telemedicine service has served thousands of patients. The incoming calls came from various regions in Indonesia, including from Ambon City, Maluku.

Dr. Arini Retno Palupi, Director of ACT's Covid-19 Medical Careline Services (MCS) program, said that in the first week of Covid-19 MCS operation, a total of 2,685 people were served, and 1,052 people received medical assistance delivered directly to their homes.

"A total of 2,685 people called the Covid-19 MCS service from July 7 to July 12, 2021. The majority of people consulted with doctors, and 1,052 people received medicines," said Dr. Arini, Tuesday (7/13/2021).

Dr. Arini continues the coverage of Covid-19 MCS services include Jabodetabek. However, people outside the coverage area can still take advantage of the Covid-19 MCS doctor consultation service.

“Medicine delivery services, ambulances, and home visits cannot be carried out outside Jabodetabek. However, people outside the area can take advantage of the free doctor's consultation service. Later, the doctor will prescribe the medicines," she said.

Apart from Jakarta, Banten, and West Java, ACT's Covid-19 MCS has been used by people in Yogyakarta, East Java, Maluku, Aceh, and East Kalimantan. The public can access Covid-19 MCS services by calling 6221 2940 7165.

“For people who are sick, in self-isolation, and having difficulty getting access to medical services and medicines, they can call Covid-19 MCS service. This service operates every day, from 08.00 a.m to 04.00 p.m Western Indonesia Time," she concluded. []